If you have a complaint about the service you receive that cannot be resolved by calling the VEC Customer Contact Center, 1-866-832-2363, you may contact:
Virginia Employment Commission
Customer Relations Unit Room 100
P.O. Box 26441
Richmond, VA 23261-6441
(804) 786-4318
(Available 8:15am to 4:30pm, Monday - Friday and 9am to 1pm Saturday. Closed Sunday and state holidays.)
Hearing impaired persons may call 1-800-828-1120 or 711.