Filing a Complaint

If you have a complaint about the service you receive that cannot be resolved by calling the VEC Customer Contact Center, 1-866-832-2363, you may contact:

Virginia Employment Commission
Customer Relations Unit Room 100
P.O. Box 26441
Richmond, VA 23261-6441
(804) 786-4318
(Available 8:00am to 4:30pm, Monday - Friday. Closed Saturday, Sunday and state holidays.)
Hearing impaired persons may call 1-800-828-1140 or 711.