State Monitor Advocate

Any complaints concerning violation of employment related laws or the provision of employment services to jobseekers or employers should be sent to the State Monitor Advocate, Michelle Castellow Abraham, at the Virginia Employment Commission’s Central Office, 6606 West Broad Street – 5th floor, Richmond, VA 23230, or by calling (804) 786-6094 or email

Any complaints related to unemployment insurance should be sent to customer service:

Virginia Employment Commission
Customer Relations Unit Room 100
P.O. Box 26441
Richmond, VA 23261-6441
(804) 786-4318
(Available 8:00am to 4:30pm, Monday - Friday. Closed Saturday, Sunday and state holidays.)
Hearing impaired persons may call 711

Other related websites:


VEC Plan for Agricultural Services