For Employers
For general questions about Virginia unemployment tax, payments, or your employer account, please use the Customer Contact Form. If you need additional assistance, call our Employer Line at (866) 354-5579. Please have your employer account number available.
If you are having difficulty signing into iFile/iReg
- Make sure you are registered with the VEC. A properly registered account with the VEC has a 10-digit account number (00######## or 000#######)
- If you have a temporary access number (F#########), use it along with your VEC Username and VEC Password to log in to iFile.
- Make sure you are using your VEC Account Number, VEC Username and VEC Password
- Your enrollment in Business iFile/iReg may have expired. Re-enroll here for the VEC ONLY
- Email the VEC at ifileVEC@vec.virginia.gov or call (804) 786-1082
If you need to obtain Statistical Labor Market Information
Contact the Economic Information & Analytics Division at Virginia Works at:
LMI@virginiaworks.gov or (804) 786-7496
Employers may respond to separation reports via fax.
Fax: (804) 343-1459
Use our Customer Self Service portal to log into your account and get the latest claim status updates, or call (800) 897-5630 and follow the prompts for claim information.
To confirm or update your payment method, call (800) 897-5630 and follow the prompts for payment information.
For information on reasonable accommodations, please email: customeradvocate@vec.virginia.gov or contact the Customer Contact Center at (866)-832-2363.
Virginia Relay enables people who are deaf, hard of hearing, Deaf/Blind, or speech disabled to communicate by TTY (text telephone). Individuals who need this service can access the Virginia Relay Center by dialing 711 or (800) 828-1140.
For information on language translation services, please contact: customeradvocate@vec.virginia.gov or call 711 or (800) 828-1140 (Virginia Relay).
Contact the Webmaster to report a technical issue with the VEC website. This form is not for business purposes.
